We are committed to your right of privacy and handling information responsibly. We will not store or use your details for marketing purposes without your consent.
If you engage us, we will accept data in paper or electronic format. Where data is transmitted in electronic format, we reserve the right to refuse such data if it has not been certified by you to be ‘virus free’ or we have reason to believe that the data may not be virus free.
We will store files and other documents and information relating to your matters for such time as we consider reasonable. We are registered under the Data Protection Act 1998 as Data Controller and the provisions of that Act apply. Computer files will be backed up on a daily basis. Data, files and information will be retained for a period of at least 7 years after last use in respect of your affairs, after which time it will be either destroyed or returned to you. You will be allowed access to all files as required, however we reserve the right to provide copies of original files if to do otherwise would prejudice the interests of confidentiality of our other clients.
Any personal information supplied by you will be held and controlled by Mitchell Consulting for the purposes only of putting into effect your instructions to us and any later review of those instructions and any procedures, schemes or transactions implemented as a result. The information will not be used for any other purpose without your consent.
In the event of any failure, interruption or delay in performance of obligations resulting from breakdown, failure or malfunction of any telecommunications or computer system not reasonably within the control of Mitchell Consulting, we shall not be liable or have any responsibility of any kind for any loss or damage incurred by you.
Copyright in any documents, data, files, information or computer software prepared and supplied by us shall remain in our ownership and shall be returned to us upon termination of our engagement. If computer software is supplied, you shall be deemed to have licence from us to use it in accordance with any express terms agreed between us. The licence is revocable in the event of any breach by you of those terms or terms set out herein.
If at any time you wish to request information about what data we hold about you, please contact us by telephone or email to firstname.lastname@example.org